We understand you have enough going on with your project. We work hard to keep you informed so you have one less thing to worry about. Our scheduling department works diligently with your designer/sales person to contact you as soon as your products arrive at our warehouse.
We coordinate delivery with you. We control the schedule of our trucks, service department, and installation crews so if there is a time that works for you, we do our very best to meet that request.
Our in-house warehouse and delivery vehicles ensure that no aspect of your project ever leaves our hands. we take great pride in handling your purchase as if it were a fine piece of furniture.
We are extremely selective about the professional installation companies we use. Prior to working with us, or installation partners undergo a rigorous screening and selection process. They must complete our training process, and they must coordinate with us on scheduling. This results in our professionals taking pride and great care of your products. They know the right installation techniques for your cabinetry and countertops. We work hard to avoid any damage to your products which totally sets us apart from any and all competition.
When an unexpected situation carries, our full-time service department will promptly address your cabinet and countertop needs. Our service department understands the importance of caring for products and bringing your project to completion. We strive to keep the best tools for all of our skilled service staff which allows for only the most professional and clean employees.
We inspect every installation to ensure you’re completely satisfied. We employee a member of our staff that walks your job as it is getting installed. This employee is working every minute with the designer, install crews, and service department to accomplish a beautiful outcome to your finished product.
Kitchen Concepts along with their accredited suppliers offer service warranties for each project.